Your privacy matters. Your trust matters. This page explains how we protect your information – both when you visit our website and when you receive our clinical services.
This single document serves as:
Part 1 — Website Privacy Policy (for anyone visiting our site)
Part 2 — HIPAA Notice of Privacy Practices (for clients receiving treatment)
(Applies to anyone visiting wellnesshillsmentalhealth.com.)
When you visit our website, we collect basic technical information:
We use small tracking tools such as:
We do not sell your browsing data.
We do not connect your browsing activity to your treatment records.
You may turn off cookies in your browser settings anytime. If you keep using our site, you accept these simple practices. If you do not agree, please do not use the site.
If you submit a form, you give us your information voluntarily. We use it only to respond to your request. Calls to our helpline may be recorded for quality assurance. By calling, you are consenting to recording.
If you choose to opt in, we may send:
You may opt out at any time with one click.
If our site links to another website, that website has its own privacy practices. We are not responsible for those websites.
If you live in California, you may have rights to access, delete, or opt out of certain data practices. Contact us if you want to use those rights.
(Applies only to clients receiving mental health or substance use treatment.)
This is your official HIPAA Notice. It tells you exactly how we protect your Protected Health Information (PHI).
We are required by law to:
We comply with:
PHI (Protected Health Information) is any information that identifies you and relates to your health or your care.
Examples include:
When combined with health information, PHI also includes:
If it identifies you and relates to your care, it is PHI.
All formats are protected. HIPAA covers PHI in every form:
HIPAA applies only when PHI is held or used by:
If they handle your information, HIPAA applies – no matter the format.
If you receive substance use disorder treatment, your records are protected under the 42 CFR Part 2, a strict federal law.
We cannot disclose information that identifies you as receiving substance use treatment unless:
Violating these rules is a crime.
These protections do not apply to:
We use and share PHI only as allowed by HIPAA, 42 CFR Part 2, and state law.
We use PHI to provide and coordinate your care. We may share PHI with:
We use PHI to bill and receive payment. This includes verifying benefits and sending claims.
We use PHI to run and improve our services, such as:
We may share PHI with Business Associates (billing companies, labs, IT vendors). They must sign strict contracts protecting your PHI.
We may disclose PHI to:
With your permission, or if you do not object, we may share limited information with family or caregivers.
We must get your written authorization to:
You may revoke authorization at any time (in writing).
You have the right to full control over your information.
You may see and get a copy of your records.
If something is incorrect, you may request a correction. If we deny it, you may add a written statement of disagreement.
You may request a list of where your PHI was sent in the last six years.
You may request limits on how we use or share PHI. We must honor one specific request:
If you pay for a service in full out-of-pocket, we cannot share it with your insurance.
You may choose how we contact you (phone, email, or alternate address). We will honor reasonable requests.
You will be notified if your PHI is ever compromised.
You may request a paper or digital copy anytime.
We use administrative, technical, and physical safeguards to protect your information. However, no system is perfect. Using email, the internet, or digital tools always carries some risk.
You will never be punished for filing a complaint.
Contact our Privacy Officer:
Wellness Hills Mental Health Treatment New Jersey
425 Main St, Floor 1, Chester, NJ 07930
You may also contact:
U.S. Department of Health & Human Services (HHS)
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
1-877-696-6775
www.hhs.gov/ocr
You do not need to agree to this Notice to receive care. This Notice exists to protect you and to explain your rights.
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